Privacy policy & personal data

Privacy Policy & Personal Data
To cookies

Our website uses cookies. By using the site and accepting its policy, you agree to our use of cookies in accordance with the terms of this policy.

Cookies are files that are sent from Web servers to Web browsers and stored in Web browsers.

The information is then sent back to the server each time the browser requests a page from the server. This allows the Web server to detect and track web browsers.

There are two main types of cookies: Session and persistent cookies:

Session cookies are removed from your computer as soon as you close your browser.

Persistent cookies are stored on your computer until they are deleted or reached their expiration date.

Our cookies

We use cookies on this website for the following purposes:

To collect data about the user through the Google Analytics tools

To enable content sharing via Facebook

To view recommendations for users who have already visited the site

We also use AdWords to track conversions and targeting. These cookies come from third parties and have a lifetime of between 90 days and two years.

Googles cookies

We use Google Analytics to analyse the use of this website. Google Analytics generates statistics and other information about the site’s use of cookies, which are stored on users ‘ computers. The information generated for our website is used to generate reports on the use of the website. In short, Google’s cookies perform the following:

They determine which domain to measure

They distinguish unique users

They store the number and time of previous visits

They store information about traffic sources

They determine the beginning and end of a session

They store the values of custom variables at the customer level.

Google stores and uses this information for between 30 minutes and two years, depending on the type of cookie. The Google privacy policy can be read at:

Refuse cookies

Most browsers allow you to refuse to accept cookies.

In Internet Explorer, you can refuse all cookies by clicking on “Tools”, “Internet Options”, “Privacy” and selecting

“Block All Cookies” using the slider.

In Firefox, you can adjust the cookie settings by clicking on “Tools”, “Options” and “privacy”.

In Safari, you can adjust your cookie settings by clicking on “Settings” and “privacy”.

In Chrome, you can adjust your cookie settings by clicking on ‘ Settings ‘ and ‘ privacy ‘.

Blocking cookies will adversely affect the usability of some websites.

More information

If you would like to know more about our privacy policy and what information we store, or if you want us to remove all information about you, please feel free to get in touch here


Your personal data may be disclosed to and processed by our parent company Ellos Group AB and its subsidiaries, Ellos AB and Jotex Sweden AB, included in the Ellos Group group. Dchange may also disclose your personal data to service providers who process personal data on our behalf, known as data processors. Your personal data may also be processed by our partners. We have agreements with our data processors to ensure that they process your personal data in accordance with this privacy policy and our instructions. As an example of a third party that we disclose your personal data to, you can mention forwarding agents in connection with the delivery of goods.

Dchange may disclose your personal data to authorities that require Dchange to disclose such personal data.

Dchange may also share your personal data in order to allow a merger, acquisition or sale of all, or parts of, Dchange assets.

Dchange and Dchanges Partners, as a general rule, process your personal data only within the EU and the EES. Should personal data be processed outside the EU and the EES, Dchange will take steps to ensure that the personal data remain protected and also take the necessary measures to legally transfer personal data to countries outside the EU and EES.

As part of our marketing, we analyse data, including personal data, about your purchases and activity on our pages, on social networks and on our site. For example, we will process your personal data to enable Google Analytics to personalize the advertisements and offers that you see based on your previous browsing information and to develop our products and services. This allows us to more specifically adapt the content of our site to suit your specific needs and improve our offer to you. The process is anonymized and it cannot be used to identify you (for information about the cookies we use, see the following link, cookies).] Furthermore, we may use your personal data to evaluate your use of our site and for services related to website activities and Internet use. For example, data that we analyse may be your IP address, purchase history, payment method and account balance if you have credit with us and other information that you have provided to us as a customer. For information about how Google INC. Uses data see the following link: